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Order Issues
Order Issues
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Loyalty Program
Loyalty Program
I placed my order as a guest, will I earn points from that purchase?
What will be the advantage if I register online before placing an order?
What are the minimum points to redeem the voucher?
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Payment & Vouchers
Payment & Vouchers
What are the mode of payments accepted?
What is E-Wallet? How does it work?
Can I use my wallet upon delivery?
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Tracking, Shipping & Delivery
Tracking, Shipping & Delivery
How do I know when my order has been shipped?
How do I track my order online?
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Topics
Frequently Asked Questions
There is a missing item on my order, what should I do?
What will I do if I received a faulty item?
I received a wrong item, what should I do?
Can I still make changes to my order?
Can I combine my orders?
I placed my order as a guest, will I earn points from that purchase?
What will be the advantage if I register online before placing an order?
What are the minimum points to redeem the voucher?
What are the mode of payments accepted?
What is E-Wallet? How does it work?
Can I use my wallet upon delivery?
How Does Pay With Tabby Work?
How Can I Use Tabby With Brands For Less?
How do I know when my order has been shipped?
How do I track my order online?
Do you have free delivery?
Where can I find your size chart?
How frequent do you add stocks online?
How will I be notified on the new items you are uploading in the website?
Can I get more information on a product?
How can I change the country?
I'm having trouble signing into my account, what should I do?
I forgot the password for my account. What should I do?
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