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Order Issues

There is a missing item on my order, what should I do?

What will I do if I received a faulty item?

I received a wrong item, what should I do?

Can I still make changes to my order?

How can I change my billing address/mobile number after I placed the order?

How can I remove or cancel some items on my order?

How can I cancel my order?

Is there a fee for cancellation?

If I paid via credit card and cancel my order, will I get a refund?

Can I still cancel my order after it has been handed to shipper?

Will I get a refund for the money deducted from my card for an unsuccessful order?

Can I combine my orders?

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