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    Frequently Asked Questions

    There is a missing item on my order, what should I do?

    What will I do if I received a faulty item?

    I received a wrong item, what should I do?

    Can I still make changes to my order?

    How can I remove or cancel some items on my order?

    How can I cancel my order?

    How do I know when my order has been shipped?

    How do I track my order online?

    Do you have free delivery?

    I tracked my order and it shows delayed due to no response but no one called my number. What should I do?

    How much is the shipping charges?

    Can someone receive the shipment on my behalf?

    Can I request for a specific date/time of delivery in case of unavailability?

    Can I request to expedite my delivery?

    Where can I find your size chart?

    How frequent do you add stocks online?

    How will I be notified on the new items you are uploading in the website?

    Your items are way too cheap compared to others, how do I know that I am buying a genuine product?

    Can I get more information on a product?

    How can I change the country?

    I'm having trouble signing into my account, what should I do?

    I forgot password for my account what should I do?

    How do I remove items from my cart?

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    I am facing trouble with your website, what should I do?

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