What are the Tier Slabs of the Smile Loyalty Program – minimum and maximum spend?

How many Smile points will I earn on each purchase?

How many Smile points can I redeem?

What is the validity of Smile (loyalty) points?

How can I become a member of the Smile More Loyalty Program?

Will I have to make a purchase to join the Smile More Loyalty Program?

When are my Smile (loyalty) Points credited to my Smile More account?

Will I get the points for my past transactions?

How can I redeem points?

Can I redeem Loyalty points in other countries?

How will I receive my points back if I return the product?

For any queries, where can I raise the complaint?

Are shipping charges and other e-commerce charges eligible for the points earned?

How can I get my refund during product return?

What if I do not have enough points on my account when returning the product?

Will I be eligible to earn points if I shop as a guest user or without registering under the Loyalty Program?

What is the validity of Smile More Wallet or BFL Wallet?

Is it mandatory to share OTP for Loyalty Points redemption?

How can I upgrade my Tier?

What additional Tier upgrade benefit will I get?

Is there any gift for me for my birthday?

Will I get a Birthday coupon without updating my DOB in my profile?

Will my Tier get downgraded based on my spending?

How can I redeem Loyalty coupons?

How can I get the points for the gift card purchase?

How can I add a gift card to my wallet?

Can I redeem the gift card at the store without adding it to my wallet?

What are the Smile More coupon conditions?